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客戶服務代表 (分行)

Merchant Partnership Specialist

Associate

2025-03-31

Description

Conduct market research to identify and acquire quality merchant partners to achieve business sales targets
Manage merchant relationship including negotiation of partnership terms, promotion offers and operation supports
Keep track of market trends and establish new vibrant merchant partnership strategy
Prepare merchant partnership agreements and provide on-boarding support
Build constructive relationship with merchant partners and handle their daily enquiries
Raise demands of product development and liaise with fintech team to achieve continuous product realisation
Work closely with marketing team, update promotional materials and participate in engagement activities
Conduct regular reports of data analysis to optimize operations direction and planning
Demonstrate the Company’s core values and competency expectations
Support ad-hoc projects and tasks as assigned by superior

Requirements

Bachelor Degree holder in any discipline, or equivalent qualifications at HKQF level 5
Minimum 3 years of experience in e-commerce / merchant partnership is preferable
Knowledge of merchant acquiring / sales & distribution is an advantage
Familiar with the trend of local loyalty and reward program
Excellent communication, interpersonal and presentation skills
Strong business acumen with excellent problem solving and data analytical skills
Excellent command of spoken and written English and Chinese
Candidate with less experience will be considered as Officer

Benefits

Attractive remuneration package
Career progression opportunities
Discretionary performance bonus
Medical & Dental insurance
Birthday leave
Anniversary leave
Study leave
Study subsidy scheme
Employee property loan / personal loan scheme
Numerous other staff benefits

https://apply.workable.com/j/E4780C1701

title
Merchant Partnership Specialist

shortcode
E4780C1701

code

employment_type
Full-time

telecommuting
false

department
Konew Fintech Corporation Limited

url
https://apply.workable.com/j/E4780C1701

shortlink
https://apply.workable.com/j/E4780C1701

application_url
https://apply.workable.com/j/E4780C1701/apply

published_on
2025-03-31

created_at
2025-03-31

country
Hong Kong

city
Central

state
Hong Kong Island

education
Bachelor's Degree

experience
Associate

function

industry
Financial Services

locations

[
  {
    "country": "Hong Kong",
    "countryCode": "HK",
    "city": "Central",
    "region": "Hong Kong Island",
    "hidden": false
  }
]

Description  Conduct market research to identify and acquire quality merchant partners to achieve business sales targets 
 Manage merchant relationship including negotiation of partnership terms, promotion offers and operation supports
 Keep track of market trends and establish new vibrant merchant partnership strategy
 Prepare merchant partnership agreements and provide on-boarding support
 Build constructive relationship with merchant partners and handle their daily enquiries
 Raise demands of product development and liaise with fintech team to achieve continuous product realisation
 Work closely with marketing team, update promotional materials and participate in engagement activities 
 Conduct regular reports of data analysis to optimize operations direction and planning
 Demonstrate the Company’s core values and competency expectations
 Support ad-hoc projects and tasks as assigned by superior 
 
 
Requirements
 Bachelor Degree holder in any discipline, or equivalent qualifications at HKQF level 5
 Minimum 3 years of experience in e-commerce / merchant partnership is preferable
 Knowledge of merchant acquiring / sales & distribution is an advantage
 Familiar with the trend of local loyalty and reward program 
 Excellent communication, interpersonal and presentation skills
 Strong business acumen with excellent problem solving and data analytical skills
 Excellent command of spoken and written English and Chinese
 Candidate with less experience will be considered as Officer
 
Benefits
  
 Attractive remuneration package
 Career progression opportunities
 Discretionary performance bonus
 Medical & Dental insurance
 Birthday leave
 Anniversary leave
 Study leave
 Study subsidy scheme
 Employee property loan / personal loan scheme
 Numerous other staff benefits