Our Job Opening
21 jobs available
Assistant Digital Marketing Manager Content Marketing Officer Officer, Customer Relationship Customer Care Representative 客戶服務代表 Receptionist Branch Manager Call Centre Lead (Assistant Manager) Mortgage Specialist / Sales Executive Call Centre Executive 電話推廣主任 Call Centre Telesales 電話推銷員 Strategy Consultant (Branch) 銷售專員 (分行) 辦公室清潔員 (Cleaner) Intern, Fintech Administrative Clerk Information Security Specialist Manager, Corporate Finance Full Stack Developer (Mobile & Backend) Operation Analyst (Loans) Officer, Risk Control Senior Officer, Customer Relationship Relationship Officer / Assistant Manager (Mortgage Loan Business)
Associate
2023-11-28
Associate
2023-11-28
Associate
2023-11-23
Entry level
2023-11-21
Entry level
2023-11-21
Mid-Senior level
2023-11-20
Mid-Senior level
2023-11-20
Entry level
2023-11-20
Entry level
2023-11-10
Entry level
2023-11-10
Entry level
2023-11-10
Entry level
2023-10-12
Internship
2023-10-10
Entry level
2023-10-06
Associate
2023-10-05
Mid-Senior level
2023-09-22
Associate
2023-08-28
Entry level
2023-08-10
Associate
2023-08-09
Associate
2023-08-09
Associate
2023-06-14
Branch Manager
Mid-Senior level
2023-11-20
Description
- Lead and monitor the department to achieve sales target and ensure quality of service & work (i.e. timeliness, accuracy and compliance)
- Coordinate and manage loan applications
- Provide coaching for existing Service Ambassadors
- Collect the market information for product positioning
- Handle complaints from customers
- Assist Department Head to devise and implement strategic plan & system to enhance service quality and business effectiveness
- Implement human resources management in the department to enhance job satisfaction and capabilities of department members and to ensure appropriateness of job allocation
- Devote to ad hoc projects to achieve Company strategic plan
- Support and act towards the Konew Group’s vision
Requirements
- Over 6 years of working experience in relevant field. Retail experience will also be considered.
- Advanced Microsoft Word, Excel & Access
- Excellent command of written & spoken English & Chinese (Particularly in business writing such as proposal, procedure, report, letters)
- Excellent conflict management skills to resolve conflict with customers
- Excellent management skills
- Good leadership, emotional intelligence and negotiation skill (including pervasive & bargaining tactics)
- Excellent interpersonal communication with external & internal parties in written and spoken English & Chinese (preferable in spoken Mandarin)
- Stress resilience
- Open-minded to receive & give constructive opinions / criticism
- Sociable, outgoing & cheerful
- Conscientious (i.e. dependable, self-disciplined, organized and careful)
- Willing to help others to enhance group performance & motivation and be cooperative
- High initiative to give useful suggestion / advice to enhance sales performance in align with Company strategy & visions
- Make judgment and decision timely, wisely and diligently
- Forward thinking and problem sensitivity to prevent problem from happening
- Minimize critical error and careless mistake of the department
- Complete ad hoc tasks assigned by top management independently and in good quality
- Candidates with less experience will be considered as Assistant Manager
Benefits
- Attractive remuneration package
- Career progression opportunities
- Medical & Dental insurance
- Birthday leave
- Anniversary leave
- Study leave
- Study subsidy scheme
- Employee property loan / personal loan scheme
- Numerous other staff benefits
https://apply.workable.com/j/8B59A1E87C Apply Now
title
Branch Manager
shortcode
8B59A1E87C
code
employment_type
Full-time
telecommuting
false
department
Konew Fintech Corporation Limited
url
https://apply.workable.com/j/8B59A1E87C
shortlink
https://apply.workable.com/j/8B59A1E87C
application_url
https://apply.workable.com/j/8B59A1E87C/apply
published_on
2023-11-20
created_at
2023-11-15
country
Hong Kong
city
Central
state
Hong Kong Island
education
Certification
experience
Mid-Senior level
function
industry
Financial Services
locations
[
{
"country": "Hong Kong",
"countryCode": "HK",
"city": "Central",
"region": "Hong Kong Island",
"hidden": null
}
]
Description - Lead and monitor the department to achieve sales target and ensure quality of service & work (i.e. timeliness, accuracy and compliance)
- Coordinate and manage loan applications
- Provide coaching for existing Service Ambassadors
- Collect the market information for product positioning
- Handle complaints from customers
- Assist Department Head to devise and implement strategic plan & system to enhance service quality and business effectiveness
- Implement human resources management in the department to enhance job satisfaction and capabilities of department members and to ensure appropriateness of job allocation
- Devote to ad hoc projects to achieve Company strategic plan
- Support and act towards the Konew Group’s vision
Requirements
- Over 6 years of working experience in relevant field. Retail experience will also be considered.
- Advanced Microsoft Word, Excel & Access
- Excellent command of written & spoken English & Chinese (Particularly in business writing such as proposal, procedure, report, letters)
- Excellent conflict management skills to resolve conflict with customers
- Excellent management skills
- Good leadership, emotional intelligence and negotiation skill (including pervasive & bargaining tactics)
- Excellent interpersonal communication with external & internal parties in written and spoken English & Chinese (preferable in spoken Mandarin)
- Stress resilience
- Open-minded to receive & give constructive opinions / criticism
- Sociable, outgoing & cheerful
- Conscientious (i.e. dependable, self-disciplined, organized and careful)
- Willing to help others to enhance group performance & motivation and be cooperative
- High initiative to give useful suggestion / advice to enhance sales performance in align with Company strategy & visions
- Make judgment and decision timely, wisely and diligently
- Forward thinking and problem sensitivity to prevent problem from happening
- Minimize critical error and careless mistake of the department
- Complete ad hoc tasks assigned by top management independently and in good quality
- Candidates with less experience will be considered as Assistant Manager
Benefits
- Attractive remuneration package
- Career progression opportunities
- Medical & Dental insurance
- Birthday leave
- Anniversary leave
- Study leave
- Study subsidy scheme
- Employee property loan / personal loan scheme
- Numerous other staff benefits